Thank you for selecting Top Holiday Hotel as your preferred accommodation in Malaysia.

Before payment made, please double check and make sure all details are correct:

1. Check-in time: 2.00 PM & Check-out time: 12.00 Noon.
2. All non-guaranteed reservations will be released at 6pm.
3. Any extension of stay is subject to availability.
4. Late check-out after 1pm will be charged RM20.00 for every hour.
5. Late check-out after 6pm will be considered as one (1) night and will be based on full rate.
6. Extra bed will be charged at RM50.00 per night.
7. A deposit of EM 50.00 is required upon check-in for each room.
8. Lost of room key-card will be charged RM50.00 per piece.
9. Hourly – RM80.00 for 4 hours. Extension will be charged on RM15.00 / hour.

Please do not hesitate to contact us at the following e-mail address at business hours : enquiry@topholidayhotel.com.my

Child Policy

• One (1) child below 12yrs old stay on complimentary basis provided sharing existing beddings with adults.

Cancellation:

This is non-refundable booking

• The booking cannot be cancelled
• The booking can not be amend
• Once booking is received the hotel will charge full payment to the credit card for the whole stay.

No-Show / Shorten stay:

• Full stay per room will be charged on your credit card for NO SHOW. 
• No refund in full or in part will be made for un-utilized services included in the package or for shorten stay and no-show.

Notification

• User shall receive 2 email notifications from the payment gateway provider and also our hotel website within the transaction day. If you do not receive any email notification, kindly inform for getting the details of your bookings.